You may at any time require the deletion of your personal data from the systems of the PROFORM DINAMO club. No fee is charged for deletion, and we cannot refuse you service because you made such a request.

1. Conversations on Instagram, Facebook Messenger, Telegram and the chat on our website

This is the most common case, and it takes a minute.

  1. Write the words "delete my data" in the same channel in which you spoke to the club.
  2. Or call +998 94 045 54 48 and tell us which channel you wrote from and under which name.
  3. Or write to the club administrator on Telegram: @PROFORM_uzbot.

We will delete the text of the conversation, the identifier of your account in that service, and the enquiry record connected with it. The time limit is fifteen days at the most; usually it is the same working day. You will receive confirmation by the same means you used to contact us.

Deleting the conversation from the club's systems does not delete the copy held inside Instagram, Facebook Messenger or Telegram itself: you delete your own side of the conversation in those apps.

2. Your account in the app and the mini application

Open your profile, choose "Delete account" and confirm. Together with the account we delete your posts, comments, private messages between members, points and achievements.

If you cannot do this yourself, contact us by any of the means above.

3. Club member data

Ask at the club's reception desk or call +998 94 045 54 48. We may ask you to confirm your identity, so that we do not hand over or delete someone else's data.

Individual consents are withdrawn independently of one another: photograph for advertising, location, marketing messages. Withdrawing any of them does not affect your service.

4. What we are obliged to keep, and why

We may not delete some data on request, because the law requires us to keep it:

  • contract, payment and fiscal receipt records — for the period established by the legislation of the Republic of Uzbekistan on accounting and tax records;
  • records of an injury sustained at the club, if one occurred — for the limitation period.

This data is stored separately, is not used to contact you, and is destroyed once the established period expires. For everything else, a deletion request is carried out in full.

5. If you receive no answer

If we have not replied within fifteen days, write to us again at the club's registered address: OOO "PROFORM NUTRITION", Republic of Uzbekistan, Tashkent, Mirzo-Ulugbek district, Buz-1 massif, house 8A. You are also entitled to apply to the authorised state body for the protection of personal data of the Republic of Uzbekistan or to the courts.

6. Contacts

OOO "PROFORM NUTRITION"
TIN 302 636 915
Republic of Uzbekistan, Tashkent, Mirzo-Ulugbek district, Buz-1 massif, house 8A

Telephone: +998 94 045 54 48
Telegram: @PROFORM_uzbot